Pets are not allowed on zoo property, but we do allow trained service animals to enter the public areas of the zoo. According to the ADA, a service animal is defined as dogs or miniature horses “that are individually trained to do work or perform tasks for people with disabilities.”
Examples: guiding the blind, alerting the deaf, assisting a wheelchair, alerting a person having a seizure, alerting someone to take medication or calming a person with PTSD.An animal whose sole purpose is to provide emotional support DOES NOT qualify as a service animal under the ADA. WE DO NOT ALLOW EMOTIONAL SUPPORT ANIMALS. We can provide a copy of the ADA requirements for service animals upon request.
If you are bringing a trained service animal into the zoo, you must follow these guidelines:
- If you notice that a zoo animal is agitated (pacing, lunging) by the presence of your service animal, please move away from the exhibit.
- Please maintain physical control of the service animal at all times
- Must be on a fixed leash, harness, or tethered line at all times (Unless specifically required for disability)
- You will be asked to leave if your service animal:
- Urinates/Defecates in the building or you do not clean up after your animal in outdoor areas
- Jumps on/Runs towards people or other animals
- Barks/Growls/Lunges at people or other animals